Shipping

1. Who are the shipping providers?

We prioritize FedEx and UPS shipping services to ensure safe and timely delivery. Your product will be shipped to the address provided during your order. Although we are unable to take responsibility for loss or theft during transit, we strongly recommend monitoring the tracking information provided by the carrier to stay updated on your shipment’s status.

All shipments require a signature upon receipt to confirm delivery. For any issues related to shipping, including loss or delays, please contact the carrier directly using the tracking information. Should you need additional assistance, our customer support team is here to guide you and ensure a seamless experience.

2. How long to receive your product?

All our products are crafted with meticulous attention to detail and are produced in limited quantities. Please allow a minimum production time of 4 to 6 weeks, depending on the complexity of the design and material availability. For certain intricate or custom items, production may extend up to 20 weeks. We appreciate your patience as we create your unique piece.